{"xsrfToken":"099cacb207543d28b00b13bb13eaad506f818abb_lout","branding":{"id":"3","key":"csispm","name":"SNAPdpl Product Management","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"3","key":"csispm","projectId":10003,"serviceDeskId":3,"name":"SNAPdpl Product Management","description":"<p>Welcome! You can raise a request for SNAPdpl Product Management using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"33","name":"Production Change Control Request","descriptionHtml":"","callToAction":"Production Change Control Request","introHtml":"<p>Production Change Control Request</p>","icon":10550,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[7],"key":""},{"id":"29","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"26","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"28","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"27","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"30","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"31","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"32","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"25","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[33]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSISPM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTE5ZmE0OC1iNDdjLTQzNjktYjA2OC1lMWQyM2ZkZGNlMDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODQzMDEsIm5iZiI6MTczMjE4MzEwMX0.BHxHO_Bora43LWZ28NekVDHcSfUWiom40M9TufVyGF4","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"9519fa48-b47c-4369-b068-e1d23fddce01","tokenDurationInMins":20}},"reqCreate":{"id":33,"projectId":10003,"form":{"name":"Production Change Control Request","descriptionHtml":"","callToAction":"Production Change Control Request","intro":"<p>Production Change Control Request</p>","instructions":"","icon":10550,"iconUrl":"https://snapdpl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10062","fieldConfigId":"10163","label":"Change control for","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10042","label":"Application","selected":false,"children":[]},{"value":"10043","label":"Use Case","selected":false,"children":[]},{"value":"10044","label":"Data Flow","selected":false,"children":[]}]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10063","fieldConfigId":"10164","label":"Application Type","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10045","label":"Cloud","selected":false,"children":[]},{"value":"10046","label":"Server","selected":false,"children":[]},{"value":"10047","label":"Desktop","selected":false,"children":[]},{"value":"10048","label":"Device","selected":false,"children":[]}]},{"fieldType":"multiuserpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiuserpicker","fieldId":"customfield_10003","fieldConfigId":"10103","label":"Approvers","description":"","descriptionHtml":"","required":false,"displayed":false,"defaultList":[{"id":"62110a4907f51e0069458088","accountId":"62110a4907f51e0069458088","displayName":"Suresh Ketha","avatar":"https://secure.gravatar.com/avatar/5ed95e1ae4883ba0a7599ae377f80c68?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSK-6.png"}],"presetValues":["ug:0f87a1ba-9bcb-40da-bf97-49c583b93d41"],"defaultListAsJson":"[{\"id\":\"62110a4907f51e0069458088\",\"accountId\":\"62110a4907f51e0069458088\",\"displayName\":\"Suresh Ketha\",\"avatar\":\"https://secure.gravatar.com/avatar/5ed95e1ae4883ba0a7599ae377f80c68?d\\u003dhttps%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSK-6.png\"}]","autoCompleteUrl":"https://snapdpl.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10003&showAvatar=true&query="},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10085","fieldConfigId":"10192","label":"Build Type","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10083","label":"Servercp Core","selected":false,"children":[]},{"value":"10084","label":"Servercp Databases","selected":false,"children":[]},{"value":"10085","label":"Servercp Dplpack","selected":false,"children":[]},{"value":"10086","label":"Servercp Events","selected":false,"children":[]},{"value":"10087","label":"Servercp Extensions","selected":false,"children":[]},{"value":"10088","label":"Servercp Languages","selected":false,"children":[]},{"value":"10089","label":"Servercp Marketing","selected":false,"children":[]},{"value":"10090","label":"Servercp Visualizations","selected":false,"children":[]},{"value":"10091","label":"Servercp Analytics","selected":false,"children":[]},{"value":"10092","label":"Servercp Automation ml","selected":false,"children":[]},{"value":"10093","label":"Servercp Automation Python","selected":false,"children":[]}]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10086","fieldConfigId":"10193","label":"Components","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10094","label":"Nodejs","selected":false,"children":[]},{"value":"10095","label":"Python 3","selected":false,"children":[]},{"value":"10096","label":"Apache","selected":false,"children":[]},{"value":"10097","label":"Mysql","selected":false,"children":[]},{"value":"10098","label":"Webmin","selected":false,"children":[]},{"value":"10099","label":"PHP","selected":false,"children":[]},{"value":"10100","label":"Install Wizard","selected":false,"children":[]},{"value":"10101","label":"SFTP","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10065","fieldConfigId":"10166","label":"Version","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10067","fieldConfigId":"10168","label":"Confluence page link","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/33","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/33","calendarParams":{"firstDay":0,"date":"2024-11-21T03:58:21-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTE5ZmE0OC1iNDdjLTQzNjktYjA2OC1lMWQyM2ZkZGNlMDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODQzMDEsIm5iZiI6MTczMjE4MzEwMX0.BHxHO_Bora43LWZ28NekVDHcSfUWiom40M9TufVyGF4","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"9519fa48-b47c-4369-b068-e1d23fddce01","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}